DRAFT
REFORMA Information Technology Committee
Survey of Technology Service to the Spanish-speaking and Latinos

1. What type of library do you work in?

2. What percentage of your patrons are Latino?

3. What percentage of your patrons are Spanish-speaking?

4. Does your library offer public Internet access?

4a. If so, what type of access? (Select one)

5. How long has you library been offering Internet access?

6. What percentage of your patrons have Internet access at home?

- less than 10%

- 10%-20%

- 20%-40%

- 40%-60%

- over 60%

- don’t know

7. What percentage of your patrons have computers at home?

- less than 10%

- 10%-20%

- 20%-40%

- 40%-60%

- over 60%

- don’t know

8. Does your library offer introductory workshops on the Internet?

9. Does your library offer introductory workshops on the internet in Spanish?

In any other languages? (please specify which languages)

10. Does your library offer advanced Internet workshops?

In Spanish?

In other languages?

11. Who teaches the Internet classes?

- Librarians

- Other library staff

- Paid trainers

- Volunteers

12. Do you teach Internet classes?

13. If your library offers Internet access, how popular is it with Spanish-speaking patrons?

- Very popular

- Popular

- Used moderately

- Hardly used

14. With Latino patrons in general?

- Very popular

- Popular

- Used moderately

- Hardly used

15. With all patrons in general?

- Very popular

- Popular

- Used moderately

- Hardly used

16. Among Spanish-speaking patrons, what are the most common uses of the Internet in your library? (please rank in order 1-9)

__ E-mail

__ Spanish language newspapers

__ ESP sites

__ Country web sites

__ Chat

__ Listservs

__ Reference

__ Recreation

__ Other: please specify

17. Does your library offer PCs for public use?

If so, what is offered on these PCs? (check all that apply)

- Word processing

- Spread sheets

- Desktop publishing, flyers

- Printing:

How many computers are available for the public?

18. Does your library offer electronic databases in Spanish?

If so, which ones?

19. Does your library offer Electronic databases in English?

If so, which ones?

20. Does your library offer Latino electronic databases?

If so, which ones?

21. Does your library offer CD ROMs for children in Spanish?

If so, which ones?

22. Does your library offer CD ROMs or other electronic resources for learning ESL?

If so, which ones?

23. Does your library offer Webographies in English?

24. Does your library offer Webographies in Spanish?