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Web Services Coordinator @ Univ. of Illinois

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    Posted: 02/Sep/2016 at 3:56pm
Web Services Coordinator
Academic Professional Position
University of Illinois at Urbana-Champaign

Position Available: This position is open immediately. The expected start date is as soon as possible after the closing date. This is a 12 month, 100% time Academic Professional position.

Duties and Responsibilities: The University of Illinois at Urbana-Champaign seeks a collaborative and service-oriented professional for the position of Web Services Coordinator. This position is responsible for coordinating strategy and direction of the University Library’s web content management platform as well as overarching Library web presence. Working with the Library Content and Web Teams, the Web Services Coordinator organizes integration of a variety of web-related technologies into a coherent Library user experience.
The successful candidate will shape the design, development, and on-going management of a dynamic new library website that is modern, user-friendly, accessible, and sustainable. In collaboration with the Library Web Team, the Web Services Coordinator will lead template design, adaption, and adoption, content selection and migration, and on-going content development, review, and management.

The incumbent in this position will work closely with both Library IT and the Office of User Services. Initially reporting to the interim Web Product Owner, upon substantial completion of the Library web content management system (CMS) migration the Web Services Coordinator will report directly to the Library Office of User Services.

Responsibilities include:
·       Undertake primary responsibility for strategy and direction of Library Content Management System (CMS) and Library web presence;
·       Work closely with the Library Content Access and Policy Technology (CAPT) Committee to organize and coordinate deployment of web-based projects and products;
·       Engage a wide variety of stakeholders across the Library in a highly collaborative work environment, working with web content leaders for specific library units and complementary services;
·       Develop & manage new web CMS project roadmap;
·       Work with stakeholders to understand web-related needs and subsequently translate stated needs into functional requirements;
·       Lead content selection and migration process, and on-going content development and management for the Library CMS;
·       Develop and champion policies governing the Library web presence in consultation with appropriate stakeholder groups;
·       Collaborate closely with the Library Web Team to design and develop a web presence that is effective, user-focused, accessible, and sustainable.
·       Work with Web Team on operational and policy issues, investigating and resolving roadblocks or holdups;
·       Coordinate with Library IT to ensure effective user-focused web services and optimum system performance;
·       Work closely with Library technology service managers on integration of services with Library web infrastructure;
·       Regularly communicate with Library administration, faculty and staff regarding CMS and Library web presence projects progress;
·       Stay abreast of web development technologies, web implementations in academic libraries, and end-user needs and behaviors.

Academic Professional employees are encouraged to use “investigation time” to pursue areas of interest, not directly in support of an immediate program need, in accordance with the University Library’s policy on Investigation Time for Academic Professional Employees <>. Some investigations originating in this manner may evolve into regular work assignments or production activities.

The University of Illinois Library at Urbana-Champaign is one of the preeminent research collections in the world. With more than 12 million volumes and significant digital resources, it ranks second among academic research libraries in North America and first among public university libraries in the world. As the intellectual heart of the campus, the Library is committed to maintaining the strongest possible collections and services and engaging in research and development activities in pursuit of the University’s mission of teaching, scholarship, and public service. The Library currently employs approximately 90 faculty and 300 Academic Professionals, staff, and Graduate Assistants. The Library consists of multiple departmental libraries that are located throughout campus and administratively organized into eight divisions. For more detailed information, please visit

Required: Bachelor’s degree; Strong written and verbal communication skills; Experience in developing collaborative working relationships with multiple stakeholder groups; Demonstrated project management experience;; Experience with web development tools and technologies (authentication, JSON, relational databases, etc.); Strong commitment to a user-focused approach; Working knowledge of WordPress or similar web content management systems (e.g. Drupal, Joomla, etc.);

Preferred: Experience with WordPress deployment and administration; Project management experience relating to the migration of content between disparate Web Content Management Systems; Experience working in an academic environment; Experience with academic library web site development; Experience with web usability studies or user experience techniques; Knowledge of iterative software development techniques such as agile and scrum.

Salary and Rank: Salary commensurate with credentials and experience.

Terms of Appointment: Twelve-month appointment; 24 annual vacation days; 11 annual paid holidays; 12 annual sick-leave days (cumulative), plus an additional 13 sick-leave days (non-cumulative) available, if needed, each year; health insurance requiring a small co-payment is provided to employee (with the option to purchase coverage for spouse and dependents); required participation in State Universities Retirement System (SURS) (8% of annual salary is withheld and is refundable upon termination), with several options for participation in additional retirement plans; newly-hired employees are covered by the Medicare portion of Social Security and are subject to its deduction.

Campus and Community: The University of Illinois at Urbana-Champaign is a comprehensive and major public land-grant university (Doctoral/Research University-Extensive) that is ranked among the best in the world. Chartered in 1867, it provides undergraduate and graduate education in more than 150 fields of study, conducts theoretical and applied research, and provides public service to the state and the nation. It employs 3,000 faculty members who serve 31,000 undergraduates and 12,000 graduate and professional students; approximately 25% of faculty receives campus-wide recognition each year for excellence in teaching. More information about the campus is available at

The University is located in the twin cities of Champaign and Urbana, which have a combined population of 100,000 and are situated about 140 miles south of Chicago, 120 miles west of Indianapolis, and 170 northeast of St. Louis. The University and its surrounding communities offer a cultural and recreational environment ideally suited to the work of a major research institution. For more information about the community, visit: <> or <>.

To Apply: To ensure full consideration, please complete your candidate profile at and upload a letter of interest, resume, and contact information including email addresses for three professional references. Applications not submitted through this website will not be considered. Employment requires a criminal background check. For questions, please call: 217-333-8169.

Deadline: In order to ensure full consideration we urge candidates to submit application materials on or before September 30, 2016.

The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a contingent offer.

Illinois is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, or status as a qualified individual with a disability. Illinois welcomes individuals with diverse backgrounds, experiences, and ideas who embrace and value diversity and inclusivity. (

Donna Hoffman
Administrative Assistant
University of Illinois Library at Urbana-Champaign
Business & Human Resources Service Center
1408 W. Gregory Dr. - Suite 127
Urbana, IL 61801

Phone: 217-333-5495
Cell: 217-621-9149
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