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Web Services Libn. @ Columbia University

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miloa View Drop Down
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Joined: 04/Apr/2011
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  Quote miloa Quote  Post ReplyReply Direct Link To This Post Topic: Web Services Libn. @ Columbia University
    Posted: 30/Oct/2018 at 6:29pm
Columbia University Libraries (CUL) seeks a creative and energetic Web Services Librarian to contribute to the planning for and implementation of website redesign initiatives and ongoing user-focused improvements to the Columbia Libraries’ web presence in support of the Libraries’ portfolio of services and programs.

As part of the Web Services team within the Digital Library and Scholarly Technologies (DLST) group, the incumbent will work collaboratively with the Libraries’ Communications team,   with Research & Learning and Special Collections staff, as well as with other CUL and University stakeholders. The incumbent will support our existing web platforms, plan for and implement new web projects and designs, and help improve the Libraries’ overall web presence, which includes both user-facing and internal systems as well as vendor-provided systems The Web Services Librarian will bring an innovative, user-centered approach to all web projects.

Working collaboratively, this full-time librarian position will participate in website review, analysis, development, user testing, and assessment. Under the guidance of the Head of Web Services, the incumbent will help to improve workflows and procedures as they relate to web projects, participate in web project planning, provide training and support for Libraries’ systems, identify and test potential new platforms, analyze usage statistics and usability results, and provide statistics and other information to help with planning across our web presence.


RESPONSIBILITIES:


       

          Work
            with the Libraries Web Content Editor to maintain and
            promote the Libraries’ web style guide and branding
            guidelines and other web contributor guidelines as needed;
            provides statistics and other information to help with
            assessment and planning; help plan and conduct usability tests.

       

          Assist,
            support, and empower web content contributors with new and
            revised web content
          ;
            write user documentation; provide training support for users
            of the Libraries’ web content management systems; provide
            direct consulting and training to users in Web-related
            activities; help maintain user accounts.

       

          Provide
            statistics and other information to help with assessment and
            planning; help plan and conduct usability tests.

       

          Promote
            staff awareness of the Libraries web presence and of issues
            and technologies related to library initiatives and
            services; will monitor, identify, and consider innovations
            in the uses of information technology for the delivery of
            resources, services, and information.

       

          Communicate
            with contributors and the Libraries as a whole about
            usability and other assessment findings, best practices,
            accessibility needs and standards, and emerging technologies
            as well as industry standards and how these might be
            integrated into the current Libraries Web platforms and
            presence.

       

          Participate
            in project review, analysis, development, planning and
            assessment, working as a team member with Libraries staff,
            University partners, and external vendors.

       

          Monitor
            Libraries Website Help Desk and provide direct assistance
            and consulting to content contributors when help is needed
            with creating, maintaining, or troubleshooting their web contributions.

       

          Collaborate
            with appropriate Libraries staff on "legacy"
            content, and develop tooling and strategies to assist this effort.

       

          Provide
            advice, consulting and recommendations for user experience
            improvements to other units within CUL and campus-wide in
            areas related to web usability and web development.


Minimum Degree Required
MLS or PhD or equivalent


Minimum Qualifications

       

          Master’s
            Degree in library science or equivalent

       

          Experience
            in the design, development & management of complex websites

       

          Ability
            to design, code and troubleshoot moderately complex web content

       

          Experience
            with user experience principles and/or usability testing

       

          Ability
            to provide effective user support services including
            consulting, training & documentation

       

          Experience
            in an academic or research library

       

          Excellent
            communication and interpersonal skills

Preferred Qualifications

       

          Excellent
            writing and communications skills

       

          Project
            management experience

       

          Experience
            with Web analytics tools and statistical analysis

       

          Experience
            in an academic or research library

       

          Experience
            with web scripting languages such as Javascript

       

          Experience
            translating technology tools and approaches to non-technical staff

       

          Experience
            managing complex web content management systems

       

          Experience
            with assessment tools and techniques

To Apply: http://pa334.peopleadmin.com/postings/1698

Additional Information
Columbia University Libraries have a longstanding commitment to diversity rooted in values of inclusion and social justice, a commitment reflected in the curriculum and throughout University life. Columbia welcomes applications from candidates who share these values and who will foster their contribution to the University’s educational mission. We invite applicants who have demonstrated creative approaches to empowering and mentoring staff, leading projects, solving problems, and developing user-centric programs, services, or collections. We offer salary and benefits commensurate with qualifications and experience. Columbia University Libraries afford a flexible and collegial working environment and foster professional growth of staff with management training and travel funding for professional meetings.
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