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Dir. of Learning & Teaching Serv. @ Harvard Univ.

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    Posted: 08/Apr/2019 at 4:44pm
The Director of Learning and Teaching Services will lead the learning and teaching services supporting Harvard College and the Graduate School of Arts and Sciences (GSAS). The Director will work across the libraries' culture of collaboration and user-focused innovation to further develop teaching and learning programs that span the disciplines and academic departments in the Faculty of Arts and Sciences (FAS). The Director also collaborates across Harvard Library including the libraries supporting Harvard's schools to further develop cross-school initiatives, build staff skills, and strengthen a collegial and innovative culture for learning and teaching.

Reporting to the Associate University Librarian for Research and Education, the Director brings together and coordinates the efforts of a dedicated and high-performing library staff across FAS libraries supporting all disciplines in building students' learning experiences and research skills throughout the stages of undergraduate and graduate education. Working with FAS library heads and senior managers, the Director of Learning and Teaching Services provides leadership in assessing user experience and curricular needs, setting strategic directions and goals and evaluating the effectiveness of initiatives and programs.

The Director is responsible for the Services for Academic Programs (SAP) department that has developed and continues to evolve robust research services, collaborations with the Writing Program, General Education, Freshman Seminars and more, and outreach efforts for orientations and special events. Librarians in SAP provide subject expertise to many of the academic departments in the Arts and Humanities and Social Sciences and provide in depth research support to students, faculty, and researchers and teaching support to faculty and teaching fellows.

The Director will develop a cycle for renewing library pedagogical practice, provide regular professional development for librarians and staff in teaching and learning methods including introducing new technologies into research, teaching, and learning (RTL) efforts and learning spaces. The Director continually develops knowledge of the library as a learning environment and integrates library staff, services and tools into FAS learning environments including face-to-face, online, and hybrid.

This position is responsible for building partnerships to develop, assess, and renew a shared curricular vision based on course learning outcomes, instructional content and programming, and assessment of student learning and satisfaction. Partners include Harvard Library colleagues such as the Director of Science and Engineering Services, Head of UX and Digital Accessibility, Head of Assessment and Program Management, and Digital Scholarship Program Manager as well as colleagues from the FAS including the Office of Undergraduate Education, Academic Technology Group, Bok Center for Teaching and Learning, and Harvard-wide efforts including Harvard Initiative for Learning and Teaching.

Typical Duties and Responsibilities:
•     Lead process for setting strategic direction for learning and teaching in the FAS Libraries.
•     Guided by FAS and library RTL goals, work in collaboration with FAS library heads and senior managers and the associate university librarian for research and education to design a cohesive RTL program, identify priorities and allocate resources to support learning and teaching.
•     Liaise with Harvard College and GSAS heads of academic programs and student services to design, deliver and assess library services and build upon existing connections between the FAS curricula and the libraries.
•     Supervise 5 direct reports to collectively manage a team of 26 people in the Services for Academic Programs department.
•     Coordinate and develop assessment practices for user experience and student learning outcomes within the FAS libraries' RTL programs to inform evidence-based decision-making.
•     Lead and assess robust library programs and efforts to integrate literacies into the undergraduate and graduate programs.
•     Collaborate with other Harvard Library colleagues in the development of Harvard-wide RTL initiatives and in supporting cross-school curricula and applying for and managing grants.
•     Engage in research, scholarly publication, and professional service activities.
•     Serve on Harvard Library and FAS libraries' committees and task forces.
•     Participate in local, regional, or national professional organizations; enrich professional expertise by attending conferences and continuing education opportunities.

Position will remain open until filled, however applications will be reviewed beginning Friday, May 10, 2019.
Harvard Library Diversity Statement
Across the Harvard Library, our work is enriched by our diverse campus community. Our unique and wide-ranging abilities, experiences, and perspectives are integral to achieving Harvard University's mission of excellence in research, teaching, and learning for our patrons, our collections, and our workplace. We believe that an inclusive environment that cultivates and promotes understanding, respect, and collaboration across our diverse workforce enables our success. The Director of Learning and Teaching Services will promote and embody this commitment through his/her work and relationships.

We encourage individuals with diverse backgrounds, experiences and abilities to apply to be a part of our community of over 700 staff members. Our work with faculty, students and researchers to explore answers to intellectual questions, enduring and new, and to seek solutions to the world's most consequential problems, requires that we not only reflect, but also champion our diverse society.

Harvard Library inspires collaboration, reflection, experimentation, and discovery. Serving as an information hub, the Library connects users to related disciplines and to University-wide teaching resources. The Library engages users through curated discovery, digital collections, reimagined physical space, specialized research support, and delivers exceptional experiences to its user communities. Today, Harvard Library's holdings range from traditional print collections to rapidly expanding access to digital resources. Harvard Library provides the University's faculty, students, and researchers—now and in the future—with comprehensive access to these materials.

Learn more about our contributions to the academic enterprise by visiting us at and about the Harvard University community at
The Harvard Library is a proud member of the Association of College & Research Libraries (ACRL) Diversity Alliance.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Basic Qualifications
•     ALA accredited MLS or equivalent experience in academic library leadership.
•     Minimum of 8 years of experience, with at least 6 years of supervisory experience.
•     Experience as an instructor or providing instruction in collaboration with faculty in college/university-level courses.
•     Experience with curriculum development and outcomes assessment of student learning.
Additional Qualifications
•     Knowledge of current pedagogical theory and practice, including knowledge of best practices and current trends in information literacy, instructional design, digital initiatives, and assessment in higher education.
•     Demonstrated ability to apply a variety of pedagogical approaches to learning, both in and out of the classroom.
•     Experience in a research library
•     Experience building partnerships to enhance learning and student success.
•     Demonstrated commitment to diversity and inclusion.
•     Excellent interpersonal, communication, and organizational skills.
•     Demonstrated ability to set priorities and to inspire staff to share and achieve them.
•     Demonstrated ability to foster teamwork and manage change in a fast-paced environment; experience supporting the professional development of staff.
•     A record of successful collaborative work in a complex or matrix environment where leadership by influence and consensus building are required.
•     Commitment to high-quality user experiences and innovative services.
•     Record of professional and/or scholarly accomplishments.

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