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Lib. Serv. Mgr. @ Univ. of Texas at San Antonio

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    Posted: 18/Apr/2019 at 7:10pm
UTSA Libraries
Manager, Library Services

The University of Texas at San Antonio Libraries seeks forward-thinking, dynamic, service-oriented applicants for the position of Manager, Library Services. Reporting to the Head of Access Services, the Manager, Library Services is responsible for providing coordination, services, and additional management for a major functional area of library programs and services, applying advanced knowledge of library practices and procedures.

•     Manages and supervises a large unit that provides services to patrons including resource discovery, collections access, circulation, and library academic support services.
•     Collaborates with the Head of Access Services and the Library Services Manager at the Downtown Campus to provide consistent fulfillment policies across the libraries.
•     Trains staff and oversees use of Ex Libris Alma, ILLiad, and other library systems, which include functionality related to circulation, course reserves, and document delivery.
•     Acts as a project manager for specific library projects, including establishing routines, verifying work, and supervising staff. Also, serves on library-wide governance committees to provide input at meetings and reports back to Access Services and department head.
•     Plans workflow, formulates policies and procedures, establishes standards of work assignments, develops guidelines, and provides for staff development of a team of Library Service Assistants.
•     Interviews, hires, and evaluates unit staff based on Library and University policies and procedures. Counsels, coaches, and trains staff.
•     Responsible for overseeing the use of library spaces and equipment to promote a safe and secure learning environment, coordinating with University Facilities, Safety, and Police departments as necessary. Space oversight includes John Peace Library, Applied Engineering & Technology Library, and occasionally, Downtown Campus Library.
•     Resolves employee and/or patron issues with authority to make decisions or exceptions within functional area.
•     Interacts regularly with faculty, staff, students, other university departments, and external agencies in response to a wide variety of patron information needs and maintenance of library resources and facilities.
•     Keeps abreast of changes in trends and technology in the appropriate functional area and initiates changes as necessary.

Minimum Qualifications
•     High School graduation or GED.
•     Six years of specialized experience in academic library related to a functional area to include management-level experience. College education may substitute for two years of the required experience on a year-for-year basis (30 credit hours = 1 year of experience).
•     One year of supervisory experience.
•     Excellent verbal and written communication
•     skills.
•     Demonstrated effective interpersonal skills.
•     Ability to interact in a professional manner with faculty, staff, students and the public.

Preferred Qualifications
•     Bachelor’s degree or other specialized training or knowledge.
•     Seven or more years of specialized experience in academic library related to a functional area to include management-level experience.
•     Experience using Ex Libris Alma to circulate materials to library patrons.
•     Two or more years of supervising full-time equivalent staff members.

Salary: $32,000; flexible depending upon experience

For complete position announcement, along with the online application, access the UTSA, Human Resources, STARS, website at You will be required to attach a resume, cover letter, and a list with the names, addresses, and phone numbers of three references. For assistance accessing the online system call UTSA Human Resources at (210) 458-4250.

This is a security sensitive position. Employment is contingent upon a successful background check. UTSA is an EEO/AA employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.

UTSA Libraries
UTSA Libraries is comprised of four library locations-the John Peace Library, the Downtown Library, the Applied Engineering and Technology Library, and Special Collections at the Hemisfair Campus. UTSA Libraries is a hub for research and discovery for our Main and Downtown campuses, where students, faculty and staff gather for study and collaboration in a welcoming environment. The Libraries is focused on helping UTSA become a nationally recognized research university and a model for student success.

The University of Texas at San Antonio (UTSA) is a public urban serving university specializing in health, cybersecurity, energy, sustainability, and human and social development. With nearly 31,000 students, it is the largest university in the San Antonio metropolitan region. UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service. The university embraces multicultural traditions and serves as a center for intellectual and creative resources as well as a catalyst for socioeconomic development and the commercialization of intellectual property—for Texas, the nation and the world. Learn more online, on Facebook, on Twitter, on Instagram or on UTSA Today.
Closing Date: 04/29/2019
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