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Manager - Children & Adult Services - Altadena CA

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atoledo View Drop Down
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Joined: 29/Jul/2019
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  Quote atoledo Quote  Post ReplyReply Direct Link To This Post Topic: Manager - Children & Adult Services - Altadena CA
    Posted: 27/Aug/2019 at 4:31pm
Full-Time, 40 hours per week, $5,370.64 – $6,691.25 per month
Submit a completed Employment Application to by Friday, September 6, 2019 at 6:00pm PDT
The Altadena Library District is looking to fill two managerial positions in our Public Services Department. You must indicate the department to which you are applying on your application.

Under the general direction of the Public Services Director and District Director the Library Manager
is a member of the Public Services team. The Library Manager is responsible for daily oversight of a
section of library operations that may include Adult Services, Children’s and Family Services,
Technical Services, or Branch Services. Work may involve responsibility for assignments in any
program area which requires the application of fundamental library and information science
principles and practices.


Customer Service:
• Ensures District services are provided with exceptional customer service and the highest
levels of ethical standards.
• Works in conjunction with Administration, staff and other managers to respond to the needs
of the public.
• Creates positive experiences for library patrons by effectively and efficiently performing job
• Presents a positive image of the library in attitude, communications and appearance while
performing duties in both public and staff areas.
• Greets and assists internal and external customers in a friendly, prompt, and accessible
• Responds to internal and external customer needs by providing solutions and/or referrals.
Core Responsibilities
• Manages the operations and maintenance of a library facility or section.
• Manages library services, programs, and collections based on assessment of community
• Supervises and evaluates professional and paraprofessional staff.
• Assists with recruitment and hiring of staff.
• Coordinates the daily activities of staff and volunteers assigned to the section or department.
• Actively participates in staff and leadership meetings. Participates in setting the direction for
the organization. Recommends updates to policies and procedures. Identifies and
recommends improvements to programs, services and work processes.
• Resolves complex issues or disputes.
• Prepares budget requests. Monitors and controls section budget.
• Develops positive working relationships and coordinates activities with other Library
sections, the Board of Library Trustees, support groups and members of the community and
community partners.
• Leverages community experts, coaches and mentors for services and programs in order to
meet the needs of the assigned area of service.
• Represents the library in public forums including, but not limited to, Board of Library Trustee
meetings, library tours, and community events.
• Ensures that the assigned department provides prompt, courteous and direct assistance to
patrons with basic information regarding use of library materials, services, and equipment.
• Oversees patron borrowing services and manages shelving of materials.
• Develops plans for selecting, maintaining, and weeding library collections. Ensures the
collections include relevant print, audio visual and digital resources aimed at the specific
interests and needs of the community and specific to the assigned department.
• Plans for the incorporation of new technologies to provide high-quality services for the staff
and the general public. Develops training programs as needed.
• Performs the more complex and specialized reference and reader’s advisory services.
• Maintains current professional knowledge by attending library conferences, seminars,
network committees. Reads relevant literature.
• Ensures services are provided with the highest customer service and ethical standards.
• Performs other related duties as assigned.

Additional Core Responsibilities When Assigned to Adult Services
• Conducts regular community needs assessments to identify adult needs, in order to create
tailored services and programs.
• Plans, implements and evaluates library programs and services which fulfill the diverse
educational, recreational and personal needs of adults, encouraging the use of library
facilities and materials.
• Engages in outreach to community organizations and agencies that serve adults.
• Oversight of developing and maintaining adult resources on the library’s Website.
• Ensures that programs, services, and the library collection for teens are being met and
assessed to address their identified needs.
• Coordinates with other sections on planning and conducting programs for adults and teens,
including Summer Reading Program.
• Takes a leadership role in developing, implementing and evaluating the overall adult services
Additional Core Responsibilities When Assigned to Children and Family Services
• Conducts regular community needs assessments to identify children’s needs, in order to
create tailored services and programs to address identified needs.
• Adopts a connected learning approach to presenting programs, classes and events for
and with children so that they educate, inform and inspire.
• Plans, implements and evaluates library programs and services which fulfill the diverse
educational, recreational and personal needs of children and their caregivers and which
encourage reading, viewing, and listening skills and the use of the library facilities and
• Engages in outreach to schools, daycares and preschools, and other community
organizations and agencies that serve children and their caregivers.
• Instructs children and caregivers in information gathering, research skills and digital
literacy skills.
• Develops and maintains effective relationships with schools, community groups, agencies and
non-profits that target youth in order to plan and deliver programs and services that meet
local children and families’ needs and interests.
• Takes a leadership role in developing, implementing and evaluating the overall children
and family services program.
Additional Core Responsibilities When Assigned to Technical Services
Approved by the Board of Library Trustees on 7/22/19
• Oversees the acquisition, cataloging and processing of library materials. Performs original
cataloging of materials.
• Oversee the initiation and processing of Interlibrary Loans.
• Processes Purchase Suggestions from the public in a timely fashion and professionally
responds to requests the library is unable to fulfill.
• Conducts regular assessment of the library’s collections.
• Assists with the development and regular inventory of library collections.
• Assists in the maintenance of library ILS records.
• Develops and maintains effective relationships with materials’ vendors and reports errors of
records or materials received to vendors as needed.
• Coordinates with other sections on marketing of the Library collection.
• Takes a leadership role in developing, implementing and evaluating technical services

Additional Core Responsibilities When Assigned to Branch Services
• Oversees all aspects of Literacy Services including recruiting students and tutors, intake, and
• Monitors and evaluates the progress of literacy learners and tutors.
• Collects, analyzes, and prepares data and participation statistics as related to grants and as
• Initiates and prepares grant applications. Monitors grant budgets and activities.
• Conducts outreach to promote literacy services.
• Develops collection for learner and tutor use.
• Designs and implements effective training programs for literacy participants.
• Coordinates with other sections on planning and conducting programs for all ages, including
Summer Reading Program
• Creates displays to enhance the Library collection, promote reading and increase visibility of

Knowledge, Skills and Abilities
Knowledge of:
• Basic elements of library policies, procedures and administration.
• Principles, trends, terminology and practices of modern library work.
• Standard reference materials and other library tools including online resources.
• Basic budgetary practices and procedures.
• Principles of organization and supervision.

• Communicating effectively with persons of various social, cultural, economic and educational
• Effective verbal and written communication both on a one-on-one and group basis.
• Excellent customer service techniques.
• Making independent judgements and decisions based on standard policy and procedure.
• Competency in computer use including internet, email, Microsoft Office and Apple products
and online databases.

Ability to:
• Work independently or as part of a team to complete tasks.
• Apply knowledge to work performed.
• Communicate effectively in English. Read, write, and understand English at a level
appropriate to the position.
• Recognize and set priorities.
• Work at a computer station frequently.
• Work with patrons of all ages.
• Communicate effectively with others, orally and in writing.
• Establish and maintain effective working relationships with co-workers, patrons, user groups,
community organizations, and volunteers.
• Effectively supervise subordinates.
• Lead, coach, instruct and motivate employees.
• Evaluate employee job performance.
• Foster a teamwork environment.
• Learn and become proficient in functions required to perform job duties.
• Lift and move light furniture and equipment.

Other Characteristics
• Willingness to work evenings, weekends and flexible schedules.
• May assume responsibility for the facility in the absence of District Director or Public Services
• Assume responsibility for ensuring the duties of the position are performed in a safe, efficient
• Assume responsibility for maintaining a safe working environment.
• Commit to the principles of intellectual freedom and equal access.
• Hold self and others to the highest level of accountability.
• Maintain a personal commitment to providing exceptional customer service.

Work Environment
Work in performed in an office environment. Constant sitting and extended computer work are
required. The work may require reaching overhead, lifting and moving furniture and library
equipment, carrying items up to 25 pounds, and pushing book carts up to 35 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the

Three or more years of progressively responsible experience in professional library work.
Supervisory and public library experience is preferred.

Education: Master’s degree in Library Science from an ALA-accredited program is required.

License(s)/Certification(s): Valid Class C California driver’s license

Note: An equivalent combination of experience, education and/or training may substitute for the listed
minimum requirements.

FLSA: NON-EXEMPT - Full Time, 40 hours/week with Benefits

Edited by atoledo - 27/Aug/2019 at 4:32pm
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