Resource Sharing Specialist, Lending
Manages the lending of library materials to other libraries. Processes interlibrary loan requests and materials in ILLiad. Identifies and resolves problems related to ILL lending. Supervises ILL student employees, and provides guidance and instruction to library support staff performing tasks related to ILL lending. Assists with improving lending policies, procedures, and workflows. Provides assistance to staff at other library institutions and UMD Libraries’ users.
Volume for these services is closely tied to the academic calendar. Accordingly, annual leave cannot be used during the month of January and the two weeks before and after the start of the Fall and Spring semesters, except in emergencies or other exceptional circumstances. These are peak periods with increased workloads for the Resource Sharing & Reserves unit.
Background Check Required: Offers of employment are contingent on completion of a background check. A prior criminal conviction or convictions will not automatically disqualify a finalist from employment in the position.
EDUCATION: Required:Bachelor's Degree or equivalent combination of education and
work experience.Additional related experience and formal education in which one has gained the
knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
Required: One year of experience directly related to the primary duties of the position.
Preferred: Experience working in an academic library. Experience in leading and training student assistants or other employ
Knowledge, skills, and abilities:
Knowledge of the mission and role of college or university library and its primary customers.
Ability to learn and apply contemporary library terminology and functions.
General knowledge of traditional and emerging practices for describing and organizing information resources.
Understanding and ability to apply library and university computing policies and practices that help ensure information quality, integrity, and security.
Ability to apply and enforce U.S. Copyright laws and current trends related to access and use of information resources.
Knowledge of basic principles of quality customer service, teamwork, and conflict resolution.
Ability to work independently and exercise initiative in applying rules, procedures and instructions.
Excellent oral, written, and interpersonal communications skills. Experience and proficiency with one or more technologies or tools used to create, seek, use, or manage information.
Ability to learn and operate a variety of common computing and productivity applications (e.g. email, word processing, databases and spreadsheets, content management, web browsers) and specialized library hardware, systems, and software applications.
Ability to apply key concepts and best practices for developing, maintaining, and using collections of digital information.
Skill in analytical and problem solving.
Ability to assist other library staff in selecting and evaluating technology used in libraries.
Preferred: Familiarity using ILLiad, OCLC WorldShare, and/or RapidILL. Familiarity operating multifunction printers and scanners. Foreign language skills are beneficial.