Position Information

The position information for this posting is listed below. Please double check the position description and follow any links to the original job posting in order to apply for this position.
Library Services Manager
As the most-used service on campus and an essential component of education and research at the University of North Texas, the Libraries offer access to more than 6 million items (print and digital) along with expert personnel to assist patrons in achieving their academic and scholarly goals. We provide innovative programs and support to enhance the relationship between teaching and learning at the University of North Texas.
The Access Services Department promotes and provides access to the collections of the UNT Libraries. As part of the Public Services Division, we strive to meet the information and research needs of library patrons through the services we offer.

The University of North Texas is a student-centered public research university with nearly 47,000 students. A Carnegie-ranked Tier One public research university, UNT is one of the nation's most diverse universities. UNT has been designated as both a Minority Serving Institution and Hispanic Serving Institution and stands committed to equity, diversity, and inclusion in its pursuit of academic excellence. We are big and bold | All About UNT

With 7.5 million people and two international airports, DFW is the fourth-largest metro area in the United States. DFW is racially, ethnically, religiously, and culturally rich and maintains a long-standing commitment to the arts exemplified by local attractions such as the Dallas Arts District and the Fort Worth Cultural District. UNT's proximity to these major metropolitan centers ensures that our new colleague will be able to access a wide range of activities and cultural experiences. The university also has a generous benefits, leave and perks package.

UNT is located in Denton, Texas, a growing city with a small-town feel and a thriving arts and music scene centered on its downtown Square and is connected by highways and light rail to the major transportation hubs and big-city attractions of Dallas and Fort Worth, about 40 miles away. Want to know more about why you should consider coming to Denton? Check out Discover Denton.

In the UNT Libraries, we define diversity in the broadest terms because we recognize that the best solutions come from a diverse mix of perspectives and backgrounds. We value the qualities, both visible and invisible, that our colleagues bring to their work every day and understand that our differences are our greatest strength.
We recognize our responsibility to foster an open, welcoming environment where students, faculty, and staff of all backgrounds can collaboratively learn, work, and serve. We are dedicated to creating a climate that values and actively promotes an equitable and inclusive environment that removes barriers to full participation.

This position is responsible for leading the Resource Sharing Team of the Access Services Department and overseeing relevant library services including Interlibrary Loan, Document Delivery, Distance Learning, and student employee management. The person in this position directly supervises two full-time staff members and serves as a member of Access Services Management Team. This person also directly supervises up to twelve student assistants within the unit and collaborates with service managers and the Student Management Assistant to hire, train, and oversee student tasks. The Resource Sharing Team Manager actively recommends and implements goals, policies, service workflows, and procedures to improve efficiency and library user experience. Provides library information and research assistance services. Resolves or mitigates challenging situations and library patron complaints.
Position: Library Services Manager
Organization: University of North Texas
Location: Denton,  TX 
United States
Posting Start Date: 2/7/2023
Date Posted: 2/7/2023
Requirements Bachelor’s Degree and three years of progressively responsible full-time library experience; or any equivalent combination of education, training, and experience.
The preferred candidate will possess the following additional qualifications:
  • Experience being a direct supervisor for at least one year
  • Project management experience and experience leading a team
  • Experience processing requests in ILLiad Resource Sharing Management System
  • Familiarity with resource sharing and material delivery processes
  • Experience using circulation functions of Sierra or other Integrated Library Systems
  • Excellent organizational skills
  • Extensive customer service experience
  • Excellent communication skills
  • Experience working in a public service setting in an academic library
  • Problem solving skills
  • Ability to exercise good judgement in challenging situations
  • Outstanding attention to detail
  • Cash handling experience 
We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleague develop these preferred skills. We strongly encourage those who are passionate about fostering diverse inclusive and equitable libraries to apply. We welcome applications from all qualified individuals.

For more information and to apply, please visit https://jobs.untsystem.edu/postings/69191.
Status: This listing expires on: 4/8/2023
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Organization Information
University of North Texas

Denton,  TX 76203
United States
Rachel McMullen