Position Information

The position information for this posting is listed below. Please double check the position description and follow any links to the original job posting in order to apply for this position.
Director of Collection Management Services

General Position Summary


King County Library System (KCLS) is looking for our next Director of Collection Management Services! The ideal candidate will be an inclusive, engaged, and innovative leader, who is dedicated to intellectual freedom and upholding the mission, vision and values of KCLS. The Director of Collection Management Services (CMS) reports to the Deputy Director of Public Services, and is part of Executive Leadership Team. The successful candidate will be strategic and inspirational, while also be able to connect and listen to staff in order to facilitate transparency and collaboration.  


This position develops and directs implementation of strategic priorities, initiatives, and budget for the CMS department. The incumbent provides leadership that inspires and promotes staff involvement in organizational change through collaborative problem-solving processes. This role plans and directs the management and system-wide distribution of library collection services in-library, online, and in the community.


Examples of Duties

Essential Duties 
The items listed in this section are the key duties and responsibilities for this job and do not represent an exhaustive list. Our organization is dynamic and therefore duties may change based on business necessity; however, any new duties will remain within the scope of the job.

  • Directs CMS management team in developing goals, objectives, standards and policies for library collection development and processing, circulation, and materials distribution. Monitors programs and services for compliance. 
  • Develops, modifies, and communicates KCLS policies and other applicable operating and administrative procedures and practices to staff and patrons. Ensures consistent interpretation and equitable application of KCLS policies, procedures, and philosophies.
  • Coordinates with other departments in planning, developing, and maintaining orderly patterns of interdepartmental efforts. Participates in and serves as a sponsor to system-wide planning committees. 
  • In conjunction with executive team members and other region or department managers, sets long- and short-term strategic initiatives, goals, and plans. Develops standards and measurable outcomes to assess impact in assigned areas. Monitors progress and adjusts plans as appropriate. 
  • Oversees ongoing statistical analysis of library collection content, circulation, reserves, and turnaround time. Directs and prepares studies and reports of community needs and changes to support improvement recommendations.
  • Oversees workflow of materials distribution and delivery; determining when to adjust for more efficient and effective services for the community libraries and patron service expectations.
  • Designs, tests, and implements new efficiencies and new ways to accomplish work in the department. Ensures operational effectiveness through continuous quality improvement where appropriate. 
  • Analyzes and evaluates CMS services, projects, and initiatives, including collections, delivery methods, outreach activities, and staffing levels. Recommends adjustments, resource allocations, or systemic changes to align with community needs, department objectives and strategic plans. 
  • Selects, motivates, evaluates, and directs the work of assigned staff. Provides continuous performance management and conducts employee performance evaluations. Addresses performance and/or behavior issues, clarifying expectations, providing feedback, and determining appropriate actions needed to correct performance and/or behavior.
  • Develops and administers assigned portions of annual budget. Approves and monitors expenditures and ensures efficient and economical utilization of resources. 
  • Establishes and maintains effective lines of communication within assigned functional areas with executive leadership and KCLS departments. 
  • Participates in meetings and makes presentations to KCLS Board of Trustees, local governments, community groups, and other entities. Advocates for KCLS and patron needs. Ensures that community and patron issues, concerns, and complaints are addressed and resolved. 
  • Promotes, educates, and supports diversity, equity, and inclusion values and intellectual freedom principles with staff and patrons. 

Secondary Duties 
  1. Acts as liaison between KCLS and local boards and Friends' groups. 
  2. Serves and represents KCLS on appropriate community, state, and national committees, professional conferences, and associations.
  3. Maintains professional expertise to provide relevant leadership and service.
  4. Performs other related duties as assigned.
Position: Director of Collection Management Services
Organization: King County Library System
Location: Issaquah,  WA 
United States
Salary: $155,979.20 - $189,592.00 Annually
Posting Start Date: 6/27/2024
Date Posted: 6/27/2024

Desired Minimum Qualification

Education and Experience

The items listed below are the minimum requirements for the job and are relevant to this position. The organization values both work experience and education and realizes that individuals take different paths to acquire knowledge. 

  • Master of Library Science degree from an American Library Association (ALA) accredited program. 
  • Eight years’ progressively responsible experience in a public library system, directly related to position’s subject matter expertise. 
  • Five years’ supervisory/management experience. 
  • Any equivalent combination of education and experience that provides the necessary qualifications to successfully perform the duties of the position will be considered.

 Knowledge and Skills 
  • Extensive knowledge of circulation-related features of an Integrated Library System (ILS).
  • Extensive knowledge and support of the ALA Core Values and Code of Ethics.
  • Familiarity with Automated Materials Handling (AMH) and other automation systems.
  • Working knowledge of budgeting processes.
  • Demonstrated commitment to community and the values of diversity, equity, and inclusion and intellectual freedom.
  • Model for customer service mindset and delivery.
  • Develops effective working relationships to gain trust and establish credibility at all organizational levels.
  • Leverages interpersonal skills and technical knowledge to bring people and ideas together to perform effectively. 
  • Responsive to changing environments, and varied perspectives, needs, or demands.
  • Collaborates with internal teams and external partners for the purpose of building alliances with key individuals or groups. 
  • Adept verbal, active listening, and written communication skills with various and diverse audiences.
  • Presentation and public speaking skills with groups of all sizes. 
  • Skills to exercise independent judgement and ethical and sound decision making.

 Professional Licenses and Certifications 
  • A Washington State Librarian’s Certificate is required.
  • A valid Washington State driver’s license is required.

Core Competencies 

Each KCLS position has job-specific competencies. These competencies describe characteristics needed for optimum performance in the position. In addition, there are organizational competencies applicable to all positions at KCLS that encompass the culture and set expectations for how work is performed and leadership competencies for all supervisory roles.
Organizational Competencies
  • Valuing Diversity
Manages relationships with all kinds and classes of people inclusively and equitably. Respects, values, and encourages the unique dimension each employee adds to the organization and each member of the community brings to the whole. Seeks opportunities to learn about differences.
  • Customer Focus
Primarily focused on customer needs, able to deliver high-quality, value-added services. Constantly strives to find new ways to increase customer satisfaction and understanding, foster equitable services, and forge meaningful connections.
  • Ethics, Values and Judgement
Exercises best judgment, trustworthiness, and professional standards of conduct. Consistently demonstrates organizational values, moral principles, and accountability in behavior, character, and action. Defends intellectual freedom and confidentiality.
  • Professional and Technical Knowledge
Demonstrates proficiency in professional and technical skills and/or knowledge in position-related areas. Purposely keeps up with current developments and trends in areas of expertise, in order to better foster personal success and connections for others.
Leadership Competencies
  • Coaching and Counseling 
Facilitates the development of other’s knowledge, abilities, and skills to fulfill job and role responsibilities more effectively. Provides timely feedback, guidance, and encouragement to help others achieve better performance and goals. Builds confidence of others.
  • Managerial Courage
Tactfully provides direct and actionable feedback in a timely manner. Is open and direct but not intimidating. Deals head-on with people and problems even in the most difficult situations.
Job-Specific Competencies
  • Decision Quality
Makes decisions and solves problems. Can deal adeptly with varied levels of complexity, ambiguity, and risk. Takes responsibility and accepts ownership for decisions regardless of outcome. Responds promptly and appropriately in crisis situations.
  • Vision and Strategic Thinking
Supports, promotes, and ensures alignment with the organization’s vision, mission, and values. Holds big picture view while setting priorities, often uses breakthrough strategies to find the way forward.
  • Managing Change
Embraces organizational changes and their rationale. Models’ behavior needed during improvements in organization’s effectiveness, competitiveness, and public service delivery. Manages own reactions and supports others in the process.
  • Accountability
Holds self, direct reports, and others accountable for achieving intended outcomes. Follows up and monitors progress to ensure that things stay on track. Models’ organizational values and norms.
  • Drive for Results
Focuses on results and desired outcomes and how best to achieve them. Does not confuse effort with results. Gets the job done. 


Physical Demands & Work Environment


While performing the duties of this job, the employee will: 

  • Frequently sit throughout work shift and occasionally stand and walk.
  • Frequently reach out at chest level, and seldom reach down or overhead.   
  • Constantly use hands in conjunction with frequent finger use. Keyboarding may be repetitive up to frequently.  
  • Rotate neck up to occasionally, and seldom bend at waist or squat. 
  • Occasionally operate foot controls. 
  • Require extensive close work, including use of a computer monitor.  
  • Occasionally lift and carry work items up to 10 lbs., seldom lift up to 30 lbs. 
  • Seldom push/pull carts and wheeled equipment with light force.  


Work is performed in a typical office environment. Work schedule may include early morning, evening, and/or weekend meetings. Requires the flexibility to serve on-call as needed. Travel between locations required.

Status: This listing expires on: 8/26/2024
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Organization Information
King County Library System
960 Newport Way NW

Issaquah,  WA 98027
United States
(206) 756-0604
Tiffany Chiang