Bilingual Spanish Youth Librarians
Multnomah County Library is looking for creative, charismatic Bilingual Spanish Youth Librarians to join our team!
Our current opportunities are available at our Kenton and St. Johns locations, but we hope to use the hiring list generated by this recruitment to fill other youth librarian positions throughout the system should they become available in the future.
As a Bilingual Spanish Youth Librarian, you provide outstanding customer and informational service to a diverse spectrum of customers of all ages and backgrounds. You model customer service with youth, families, and caregivers that is culturally respectful and developmentally appropriate, and work to overcome systems of oppression, discrimination, exclusion, and ethnocentrism. In particular, you draw on your expertise in literature, research and other areas when providing excellent customer and informational service to youth, teens, families, educators, and care providers as well as the Spanish speaking community as a whole. You respond to information requests that are in person, over the phone, through email, via chat, social media or other virtual media in both English and Spanish in order to answer questions, locate information, provide social services, and train the public in using the library's and other agency resources, all while prioritizing accessibility for both in person and virtual services.
In this role, you equitably assess the needs of the community and plan, prepare and implement multigenerational programs (including storytimes, training, educational workshops, etc.) accordingly. You design, promote, present, and evaluate a variety of diverse programs for youth, with consideration of equity, diversity, and inclusion; principles of child development; and the needs, interests, and goals of all youth, their caregivers, and educators in the community. You deliver programs outside or inside the library, both in person and virtually and in English and Spanish, to meet users where they are, addressing community and educational needs, including those of unserved and underserved populations. Programs are responsive to community needs and evolve over time to meet those needs.
Bilingual Spanish Youth Librarians serve their assigned library location but also support the designated library region as a whole, providing services to the communities served within that region. You work closely with your regional staff colleagues and serve as a liaison between the local branch, regional, and systemwide Youth Services and cultural teams. You collaborates with Youth Services, our cultural teams, and other workgroups as needed to develop or revise programs, services, and publications. You take an active role leading staff in developing and implementing equity, diversity and inclusion work, especially as it relates to our cultural staff and community needs.
The library is open and welcoming to all members of our community, including individuals who may be encountering hardships or challenges that affect their behavior and interactions. As a member of our team, you should possess the ability to work respectfully and capably with people from all backgrounds and age groups. You must demonstrate a positive attitude, excellent interpersonal skills, cultural sensitivity and a sense of humor while working with customers, co-workers and community. In providing customer service, you may encounter situations that require de-escalation or assistance from a supervisor or person-in- charge. You may act as Person-in-Charge in the absence of a manager or supervisor. Your ability to exercise quick and mature judgment in dealing with potentially disruptive, physically dangerous or abusive customers and emergencies is crucial.
