Position Information

The position information for this posting is listed below. Please double check the position description and follow any links to the original job posting in order to apply for this position.
Public Librarian Diversity Residency

Glendale Library, Arts & Culture (GLAC) provides the community with the opportunity to seek and share ideas and information that will enrich lives, foster literacy, inspire intellectual curiosity and stimulate the imagination. GLAC is focused on providing exceptional customer services to our community while promoting inclusion, diversity, equity and anti-racism (IDEA), as reflected by our IDEA Plan and Equity Statement.

GLAC is comprised of the Central Library, Brand Library & Art Center and six unique neighborhood branches. Known as the "Jewel City," Glendale is the fourth largest City in Los Angeles County. With a population of more than 200,000, Glendale is a thriving cosmopolitan City that is rich in history, culturally diverse, and home to a vibrant network of businesses and community organizations.

Public Librarian Diversity Residency 

The two positions that will be filled by this recruitment are a part of the Public Librarian Diversity Residency (PLDR), which will provide first professional job experiences that prepare Black, Indigenous and/or People of Color (BIPOC) for long term career success as public librarians. Selected Librarians will have the title and responsibilities of entry-level Librarians, along with a robust support system for Residents, including:  

  • a Residency Coordinator managing the PLDR,  
  • a Residency Steering Committee giving input on program design and improvements and serving as resources to the Residents,  
  • direct Supervisors co-creating Resident’s goals and managing work,  
  • mentors providing individual support on an on-going basis,  
  • A management team that has undergone training on handling microagressions, managing BIPOC staff, and mentoring, and  
  • Additional opportunities and funding for training and conference attendance.  

Selected Residents will work with GLAC Administration to determine a department placement.  

Apply Online!

This classification performs a broad range of professional library duties associated with a full-service library system.  

Essential functions of the job include, but are not limited to, the following:

  • Ensures Library services are provided with exceptional customer service and the highest level of ethical standards.
  • Assists patrons of all ages in every aspect of utilizing the library. 
  • Assists the public in accessing information and library resources. Provides and responds to in-depth readers advisory, informational and reference service questions 
  • Assists patrons with circulation functions and financial transactions. 
  • Assists with the library collections arrangement, organization and presentation. 
  • Represents the library in public forums including providing school visits, classroom talks, orientation sessions and library tours and community events. 
  • Plans and implements programs including, but not limited to, storytelling, films, arts and crafts, recitals, gallery exhibitions, training workshops and other activities.
  • Assists with library event programming and other services; assists with rentals and the set-up of auditorium and meeting rooms for special events. 
  • Orders, receives, and invoices library materials. 
  • Tech-savvy and adaptable to new technology skills. Provides technology instruction and troubleshooting assistance on a variety of technology, devices, tools and software. 
  • Initiates inter library loans, conducts online material and information searches, produces subject bibliographies and reading lists, selects and maintains library materials. 
  • Maintains currency of professional knowledge by attending professional meetings and staff conferences. Keeps abreast on trends in publishing, automation and public library practices. 
  • Participates in staff meetings and system oriented planning sessions. 
  • Maintains records and statistics, as well as prepares associated reports. 
  • Tracks inventory of office supplies as assigned. Completes forms for ordering materials or supplies and follows up on delivery of ordered materials. 
  • Directs clerical and part-time staff when the unit supervisor is absent. 
  • May be called upon to drive a vehicle or travel on City business as necessary. 
  • Possesses depth of knowledge in children's, teens and adult services, collection management, cataloging, local history, arts & culture and/or emerging technologies. 
  • Coordinates, implements, and/or oversees library projects or programs. 
  • Expends and monitors budgets for assigned areas. 
  • Provides input on the modification or library procedures, work processes, and services. 
  • Assists in long range planning based on knowledge of community need. 
  • Utilizes the Internet and social media to publicize library services. 
  • Acts as lead library staff or Person in Charge as needed. May oversee security as Person in Charge to ensure safety of library patrons and other staff members. May exercise lead supervision over lower level staff and may directly supervise assigned subordinate staff.
  • May schedule, train, coordinate, and review work of assigned staff. May assist with hiring and evaluating staff.
  • Assumes responsibility for ensuring the duties of the position are performed in a safe efficient manner.
  • Performs other related duties as assigned or as the situation requires. 

Exceptional Customer Service Policy

The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention.

Please click on the link to read the Exceptional Customer Service Policy.     

Selection Process

EVALUATION OF APPLICATION: Submitted Application will be reviewed to ensure applicants meet the minimum requirements. Applicants must complete all Supplemental Questions in order to be considered.   

Candidates must pass each exam component with a minimum score of 70.00% in order to be placed on the eligible list. 

ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and general background for the position. 

TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The selected candidate will be subjected to a background check including Livescan fingerprinting.  The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity.

Position: Public Librarian Diversity Residency
Organization: Glendale Library, Arts & Culture
Location: Glendale,  CA 
United States
Salary: $56,013.00 - $85,965.00 (Yearly Salary)
Posting Start Date: 9/19/2022
Date Posted: 9/23/2022

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Knowledge, Skills & Abilities

Knowledge of:

  • Exceptional customer service practices.
  • Inclusion, diversity, equity and antiracism principals and other core cultural competencies.
  • Cataloging and filing rules and relevant print and online resources.
  • Principles and methods of cataloging and classification.
  • Principles, trends and practices of professional library work.
  • Standard literature, reference materials, library tools, guides and indexes.

Skill in:  

  • Creative problem solving.  
  • Use of automated library systems.  
  • Use of library and general office equipment.  
  • Use of personal computers and tablet devices, as well as associated software and applications.

Ability to:

  • Provide exceptional customer service to those using the Library, Arts & Culture Department.
  • Model and practice the highest standards of ethical conduct.
  • Apply professional knowledge to the practical problems of the job.
  • Be flexible in all work related situations.
  • Communicate with and relate to a diverse clientele.
  • Develop necessary skills from on-the-job training and meet the standards of performance by the end of the probationary period.  
  • Effectively communicate orally and in writing.
  • Establish and maintain smooth working relationships and resolve interpersonal conflicts.
  • Negotiate with vendors as needed.
  • Operate a variety of equipment including personal computers, printers, and other equipment as assigned.
  • Project coordination as assigned by management.
  • Read, write and comprehend directions in English.
  • Work in a team environment.
  • Work independently under general supervision.

Other Characteristics

Willingness to:

  • Assume responsibility for maintaining a safe working environment.
  • Learn workplace skills and behaviors.
  • Modify work schedule to meet the changing needs of the Department.
  • Pursue further training.
  • Work a flexible schedule, including evening/weekend shifts and overtime as requested.
  • Work in both Central Library and/or branch library environments.
  • Work with adults, teens and children in an active, technology rich environment.


  • One year of progressively responsible experience in a library setting or a related field. 
  • Experience in customer service, education, and/or Information Technology is highly desirable.
  • Experience in a public library setting is preferred but not required. 


  • Master’s of Library Science degree from an accredited college or university.  Current students who lack eight semester units or twelve quarter units of the educational requirement for a Master’s Degree may also apply.  Successful candidates must meet the full educational requirement within six months of employment (by the end of the probationary period).
  • Master’s of Library Science Degree from an American Library Association (ALA)-accredited college or university is highly desirable.


  • Valid Class C California driver's license.


An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements.

Status: This listing expires on: 12/22/2022
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Organization Information
Glendale Library, Arts & Culture
222 E Harvard Street

Glendale,  CA 91205
United States
(818) 937-7802
Nicole Pasini